Privacy Policy

We may collect personal information that you voluntarily provide to us, including your name, telephone number, email address, service address, and information necessary to provide HVAC and refrigeration services.

We use your information to communicate with you regarding service requests, appointments, scheduling, estimates, repairs, invoices, account information, and other communications related to services provided by Thermo Services Incorporated.

Customers, employees, vendors, and business partners may provide their mobile telephone number and consent to receive SMS/text messages from Thermo Services Incorporated.

Message frequency varies. Message and data rates may apply. Recipients may reply STOP to opt out of SMS communications or HELP for assistance.

Mobile information, including phone numbers and SMS consent, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties.

We do not sell or rent personal information. Information may be disclosed to service providers when reasonably necessary to operate our business or provide requested services, or when required by law.

SMS consent and mobile information are excluded from such sharing for marketing or promotional purposes.

We take reasonable measures to protect personal information from unauthorized access, use, or disclosure.